Introduction
10xSearch Inc. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website analytics tools.
By using our website or services, or by opting into our communications, you agree to this Privacy Policy and our Terms of Service.
Information We Collect
Contact Information
We may collect personal information such as your:
- Name
- Email address
- Phone number
- Mailing address
This information may be collected when you:
- Submit forms on our website
- Request an audit or proposal
- Book appointments
- Contact us for information
- Sign up for communications
Communications Data
If you opt in to receive communications from us, we may collect and maintain records of:
- SMS consent and opt-in data
- Email subscription preferences
- Message delivery records
- Opt-out activity
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how visitors interact with our website. This may include:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referral sources
- Interaction behavior
Appointment and Service Data
If you schedule appointments, request audits, or use our services, we may collect information related to those interactions in order to provide services and maintain communication.
How We Use Your Information
We use your information to:
- Provide requested services and consultations
- Deliver website audits, SEO reports, and proposals
- Send appointment confirmations and reminders
- Send SMS and email communications you have explicitly opted into
- Improve website functionality and marketing performance
- Maintain compliance records related to messaging consent and opt-outs
- Monitor fraud, abuse, or unauthorized activity
- Operate and improve our business and services
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and understand how our website is used.
These technologies may be used for:
- Analytics
- Website performance monitoring
- Marketing attribution
- Personalization
You can control cookies through your browser settings. Some website features may not function properly if cookies are disabled.
How We Share Your Information
We do not sell personal information.
We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
Information may only be shared in the following limited situations:
Service Providers
We may share information with trusted vendors who help us operate our services, including:
- Messaging platforms
- Email delivery providers
- CRM and scheduling tools
- Analytics services
- Website infrastructure providers
These providers may only use the information necessary to perform services on our behalf.
Legal Requirements and Safety
We may disclose information if required by law or if necessary to:
- Comply with legal obligations
- Protect our rights and property
- Protect the safety of users or the public
- Investigate fraud or abuse
Business Transfers
If 10xSearch Inc. is involved in a merger, acquisition, restructuring, or asset sale, information may be transferred as part of the transaction. Any successor entity will be required to honor this Privacy Policy.
Third Party Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services (such as customer support or messaging services) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any text message.
After you send STOP, you will receive a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Access, Correction, or Deletion
You may contact us to request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal information
Requests will be handled in accordance with applicable laws.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission over the internet or electronic storage is completely secure. Therefore we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Last Updated date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
10xSearch Inc.7548 S Willow Circle
Centennial, CO 80112
United States
Phone: 303-589-2320
Email: [email protected]